Any merchandise purchased at Box City may be returned within 30 days from the date of purchase under the following terms:
- Merchandise must be in new condition.
- No returns will be accepted without the original receipt
- A refund will be issued in the same manner as payment was made;
- If paid in cash, refunds will be made in cash not to exceed $50.00. Any amount over $50.00 will be paid by check from the corporate office.
- If paid by check a refund will be mailed from the corporate
office after the check has cleared.
- Credit card purchases will e credited immediately to the same card used for the purchase.
- Special orders or large quantity orders returned will be subject to a restocking fee of 30 percent.
- Custom orders for non-stock sizes or imprinted materials are not returnable.
- Shipping or delivery charges are not refundable.
NOTE: If a portion of an order which received a quantity discount is returned, the price for the merchandise that was not returned will be adjusted to the amount for the purchase of that quantity.