Privacy Policy

Privacy Policy for Box City, LLC.

Last updated: February 27, 2024

1. Introduction

At Box City, we want you to know how we collect, use, share, and protect information about you. By interacting with Box City through our stores, website, and services, you consent to the use of information that is collected or submitted as described in this privacy policy. We may change or add to this privacy policy, so we encourage you to review it periodically. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information such as:

  • Name
  • Email address
  • Contact information
2.2 Non-Personal Information
  • We may also collect non-personal information such as

  • Browser type

  • IP address

  •  Cookies and similar technologies

3. Use of Information

  • We use the collected information for the following purposes:

  • Provide and maintain our services

  • Improve, personalize, and expand our services

  • Communicate with you

  • Analyze trends and gather demographic information

4. Sharing of Information

  • We may share your information with third parties for the following purposes:

  • Service providers to assist with our operations

  • Legal obligations or to protect our rights

5. Cookies and Tracking Technologies

  • We use cookies and similar technologies to:

  • Provide a personalized experience

  • Analyze usage and improve our services

6. Third-Party Links



Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


7. Social Media

We engage with Guests on multiple social media platforms (e.g., Facebook, Instagram, LinkedIn). If you contact us on one of our social media platforms, request Guest service via social media, or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this privacy policy as well as the privacy policy of the social media platform you use.

7.1 Social Media Ads

We may display targeted ads to you through social media platforms. These ads are sent to groups of people who share traits such as likely commercial interests and demographics. For example, we may target people who have expressed an interest in shopping for boxes, mailing items, packing supplies, etc. See the policies of each social media platform for additional information about these types of ads.


8. Data Security

We implement security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.


9. User Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of certain data processing

10. Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. The date of the last update will be indicated.

11. Contact Us



If you have any questions or concerns about this Privacy Policy, please contact us at


UPS Pick Up times m-f

North Hollywood: 4:00 PM

West Los Angeles: 3:30 PM

Valencia: 4:00 PM

Pasadena: 4:00 PM

Marina Del Rey: 3:00 PM

Canoga Park: 3:30 PM

Fedex Pick Up times m-f

Van Nuys: 3:30 PM

North Hollywood: 4:00 PM

West Los Angeles: 3:30 PM

Valencia: 4:00 PM

Pasadena: 4:00 PM

Marina Del Rey: 3:00 PM

Canoga Park: 3:30 PM